FAQ

1. Are you a trading company or a manufacturer?
Suizhou Hongda Automobile Sales Co., Ltd. is an established manufacturer and exporter of special-purpose vehicles in China. We integrate design, engineering, production, and international sales for commercial trucks, environmental vehicles, tank trucks, emergency rescue vehicles, and construction machinery. Partnering with major chassis brands including SINOTRUK HOWO, Dongfeng, FAW, SHACMAN, and Foton, we deliver complete one-stop vehicle supply solutions.
2. Where is your factory located?
Our manufacturing facility is located in Suizhou, Hubei Province, China—recognized globally as the primary production hub for special-purpose vehicles and commercial chassis. Our factory welcomes overseas clients for on-site inspections, technical audits, and commercial negotiations.
3. What is your minimum order quantity (MOQ)?
Our minimum order quantity is 1 unit. We support single-unit orders, custom vehicle modifications, fleet commercial purchases, and direct genuine spare parts supply.
4. What are your commercial payment terms?
Our standard commercial payment terms are T/T (Telegraphic Transfer) and L/C (Irrevocable Letter of Credit at sight). Alternative international payment structures can be reviewed for high-volume contract orders.
5. What is the standard production lead time?
Standard vehicle production lead time is 35 to 45 calendar days following deposit receipt and final technical drawing approval. Specialized engineering equipment or custom superstructure modifications may vary according to chassis availability and technical complexity.
6. Can you customize vehicles to meet specific technical or operating requirements?
Yes. Our engineering R&D team configures superstructure specifications, tank volumes, lifting capacity, hydraulic parameters, and chassis dimensions based on your operational environment, technical drawings, and local road transport regulations.
7. Do you arrange international shipment for exported vehicles?
Yes. We execute international logistics under standard Incoterms including EXW, FOB, CFR, and CIF. Shipping modalities include Ro-Ro (Roll-on/Roll-off), Flat Rack Container, and Bulk Cargo Carriers with full anti-rust wax protection applied prior to port departure.
8. What after-sales support and warranty terms do you offer?
We provide structured after-sales technical support across all vehicle lines:
  • Warranty: 1-Year or 30,000 km coverage for core superstructure components.
  • Technical Support: Lifetime technical assistance, operational manuals, and remote video guidance.
  • Spare Parts: Direct supply of genuine replacement parts throughout the vehicle service life.
  • Emergency Support: Air-freight priority dispatch for critical maintenance parts.
9. Do you offer exclusive regional dealership opportunities?
Yes. Regional distribution rights are evaluated based on annual vehicle sales commitments, local market penetration capacity, and service network capability. Qualified commercial partners are granted exclusive market rights upon formal agreement.
10. Can you supply vehicles with specific emission standards and Left-Hand/Right-Hand drive options?
Yes. We engineer trucks across Euro II, Euro III, Euro IV, Euro V, and Euro VI emission standards to comply with local import requirements. Both Left-Hand Drive (LHD) and Right-Hand Drive (RHD) cabin configurations are available across all vehicle categories.
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